Categorize Incoming Calls Automatically

Streamline your call management. Enhance operational efficiency. Improve customer satisfaction instantly.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Create Thread (Assistants)

Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant.

Create Transcription

Transcribes audio into the input language.

Create Vector Store File

Create a vector store file.

Create Vector Store

Create a vector store.

Delete File

Deletes a specified file from OpenAI.

Delete Vector Store File

Deletes a vector store file.

Delete Vector Store

Delete a vector store.

List Files

Returns a list of files that belong to the user's organization.

List Messages (Assistants)

Lists the messages for a given thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

With the integration of RingCentral and OpenAI's ChatGPT, businesses can transform their customer support workflow. Each time a new inbound call is received, the system automatically triggers a classification process that organizes calls into specific categories. This not only reduces manual sorting efforts but also speeds up response times, allowing support teams to prioritize critical issues effectively. By eliminating redundancies, organizations can enhance their overall productivity and elevate the customer experience.