Categorize Incoming Calls Automatically

Streamline your call management. Enhance operational efficiency. Improve customer satisfaction instantly.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

List Run Steps (Assistants)

Returns a list of run steps belonging to a run.

List Runs (Assistants)

Returns a list of runs belonging to a thread.

Modify an Assistant

Modifies an existing OpenAI assistant.

List Vector Stores

Returns a list of vector stores.

Retrieve File Content

Retrieves the contents of the specified file.

Retrieve File

Retrieves a specific file from OpenAI.

List Vector Store Files

Returns a list of vector store file.

Retrieve Run Step (Assistants)

Retrieve a specific run step in a thread.

Retrieve Run (Assistants)

Retrieves a specific run within a thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

With the integration of RingCentral and OpenAI's ChatGPT, businesses can transform their customer support workflow. Each time a new inbound call is received, the system automatically triggers a classification process that organizes calls into specific categories. This not only reduces manual sorting efforts but also speeds up response times, allowing support teams to prioritize critical issues effectively. By eliminating redundancies, organizations can enhance their overall productivity and elevate the customer experience.