Transform your call handling process. Automate classification of inquiries. Streamline your customer support workflow.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Azure OpenAI
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Azure OpenAI offers advanced language models and generative AI, empowering businesses with robust AI capabilities for diverse applications.
Integrating RingCentral with Azure OpenAI allows businesses to harness the power of AI for immediate call classification. Each incoming call triggers the system to categorize inquiries based on predefined criteria, enhancing overall efficiency. This automation eliminates manual sorting, accelerates response times, and ensures that your customer support team can focus on resolving issues rather than organizing them, leading to a significant boost in productivity and customer satisfaction.





