RingCentral
Jira

Streamlined Call Issue Creation

Transform incoming calls into actionable tasks. Enhance issue tracking efficiency. Focus on resolutions faster than ever.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows teams to automatically create issues from inbound calls. This not only saves valuable time by eliminating manual entry but also ensures that all customer concerns are recorded promptly. By leveraging this integration, support teams can respond more effectively, prioritize tasks based on incoming requests, and ultimately enhance customer satisfaction. Improved communication and task management lead to faster resolutions and better service delivery.

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