RingCentral
Zoho Desk

Automate Ticket Creation from Calls

Streamline support workflows effortlessly. Convert incoming calls into actionable tickets. Boost response times and customer satisfaction.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

By connecting RingCentral with Zoho Desk, this integration allows organizations to automate ticket creation every time there is an inbound call. When a call is received, a ticket is instantly generated in the helpdesk system, reducing manual entry and enabling support teams to focus on resolving issues more efficiently. This seamless integration enhances communication, ensures no customer inquiries go unnoticed, and significantly improves overall service levels.

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