RingCentral
Asana

Seamless Call Task Access

Instantly connect calls to tasks. Enhance your team's efficiency. Streamline customer support workflows.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

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automatically do this!

Find Task by ID
Searches for a task by id. Returns the complete task record for a single task.
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Explore Triggers and Actions

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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Create Project
Create a new project in a workspace or team.
Add Task To Section
Add a task to a specific, existing section. This will remove the task from other sections of the project.
Create Subtask
Creates a new subtask and adds it to the parent task.
Create Task Comment
Adds a comment to a task.
Create Task
Creates a new task.
Create Task from Template
Creates a new task from a task template.
Delete Task
Deletes a specific and existing task.
Find Task by ID
Searches for a task by id. Returns the complete task record for a single task.
Get Tasks From Task List
Returns the compact list of tasks in a user’s My Tasks list.

About the apps

Learn more about

RingCentral

and

Asana

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Asana

Asana helps teams coordinate projects and tasks, ensuring everyone is aligned on goals, regardless of location.

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Why

RingCentral

+

Asana

= Perfect Match

Integrating RingCentral with Asana enables your team to instantly find the relevant task associated with an incoming call. This integration reduces the time spent on manual searches and enhances response times to customer inquiries. By automating task retrieval based on call events, user productivity is significantly improved, allowing customer support teams to focus on resolving issues swiftly and effectively.

Popular App Usecases

Missed Calls to Tasks
Transform missed calls into tasks for swift follow-up.
Quick Resolution for Missed Calls
Transform missed calls into issue resolutions efficiently.
Transform Missed Calls into Tasks
Automatically create tasks from missed calls.
Transform Missed Calls into Tasks
Turn missed calls into tasks without lifting a finger.
Efficiently Manage Incoming SMS
Transform incoming messages into actionable contacts seamlessly.
Automate SMS to Task Creation
Transform incoming messages into tasks seamlessly.
Instant SMS Customer Lookup
Access customer details immediately upon receiving an SMS.
Instantly Source Contact Info
Quickly find contacts with incoming SMS inquiries.
Instant SMS Contact Update
Automatic contact updates triggered by new SMS messages.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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