Seamless Call Task Access

Instantly connect calls to tasks. Enhance your team's efficiency. Streamline customer support workflows.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Find Task by ID

Searches for a task by id. Returns the complete task record for a single task.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Create Project

Create a new project in a workspace or team.

Add Task To Section

Add a task to a specific, existing section. This will remove the task from other sections of the project.

Create Subtask

Creates a new subtask and adds it to the parent task.

Create Task Comment

Adds a comment to a task.

Create Task

Creates a new task.

Create Task from Template

Creates a new task from a task template.

Delete Task

Deletes a specific and existing task.

Find Task by ID

Searches for a task by id. Returns the complete task record for a single task.

Get Tasks From Task List

Returns the compact list of tasks in a user’s My Tasks list.

About the apps

Learn more about

RingCentral

and

Asana

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Asana

Asana helps teams coordinate projects and tasks, ensuring everyone is aligned on goals, regardless of location.

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Why

RingCentral

+

Asana

= Perfect Match

Integrating RingCentral with Asana enables your team to instantly find the relevant task associated with an incoming call. This integration reduces the time spent on manual searches and enhances response times to customer inquiries. By automating task retrieval based on call events, user productivity is significantly improved, allowing customer support teams to focus on resolving issues swiftly and effectively.