Streamline your customer support workflow. Automatically fetch issue details on each call. Enhance efficiency and resolution times.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira allows your support team to promptly access issue details whenever a new inbound call is received. By triggering an event on each call, the system fetches relevant information instantly, eliminating the time spent searching for issues manually. This seamless connection not only speeds up the resolution process but also ensures that agents have all necessary context at their fingertips, ultimately elevating customer satisfaction and operational efficiency.
