Streamline support workflows effortlessly. Instant ticket retrieval enhances efficiency. Focus on resolutions, not processes.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Freshservice
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Integrating RingCentral with Freshservice allows businesses to automate ticket creation based on new inbound calls. This integration triggers the generation of a support ticket instantly upon receiving a call, significantly reducing the manual effort required by support agents. By eliminating delays in ticket generation, teams can respond to customer queries more swiftly and effectively, improving overall customer satisfaction and operational efficiency.
