Instant Call Comments Retrieval

Streamline your customer support. Instantly access relevant issue comments. Enhance resolution speed effectively.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

List Issue Comments

Lists all comments for an issue,

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

No items found.

Why

RingCentral

+

Jira

= Perfect Match

With the integration of RingCentral and Jira, every incoming call triggers a dynamic event that automatically lists all comments associated with an issue in Jira. This time-saving solution allows customer support agents to quickly reference pertinent information during calls, ensuring faster resolutions and improved customer satisfaction. By connecting your communication and project management systems, you can significantly reduce manual work and enhance the overall efficiency of your support workflows.