Streamline your customer support. Instantly access relevant issue comments. Enhance resolution speed effectively.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
With the integration of RingCentral and Jira, every incoming call triggers a dynamic event that automatically lists all comments associated with an issue in Jira. This time-saving solution allows customer support agents to quickly reference pertinent information during calls, ensuring faster resolutions and improved customer satisfaction. By connecting your communication and project management systems, you can significantly reduce manual work and enhance the overall efficiency of your support workflows.
