RingCentral
Asana

Instant Call Task Lookup

Effortlessly connect inbound calls to your projects. Quickly find tasks associated with each caller. Enhance productivity by reducing response times.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Search Tasks
Searches for a Task by name within a Project.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Search Projects
Finds an existing project.
Search Sections
Searches for a section by name within a particular project.
Search Tasks
Searches for a Task by name within a Project.
Get list of user projects
Return list of projects given the user and workspace gid.
Update Task
Updates a specific and existing task.
List Task Stories
List stories (including comments) for a task.

About the apps

Learn more about

RingCentral

and

Asana

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Asana

Asana helps teams coordinate projects and tasks, ensuring everyone is aligned on goals, regardless of location.

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Why

RingCentral

+

Asana

= Perfect Match

Integrate incoming calls with task management to streamline workflows and improve efficiency. When a new call comes in, the corresponding task can be quickly located within Asana. This integration minimizes the time spent switching between systems, allowing teams to focus on resolving customer issues promptly and effectively, thereby enhancing overall service quality and satisfaction.

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