RingCentral
Zoho Desk

Instant Call Ticket Lookup

Transform how you handle inbound calls. Quickly access relevant tickets as calls arrive. Enhance customer support efficiency seamlessly.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Search Ticket
Searches for tickets in your help desk.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk allows for instantaneous ticket searches whenever an inbound call is received. This high-value automation reduces wait times and empowers support agents to resolve customer issues promptly. By streamlining your workflow, you minimize manual input and enhance the overall customer service experience, ensuring that every call leads to a swift and effective response.

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