RingCentral
Microsoft Outlook

Effortless Contact Management

Streamline your call handling. Instantly update contacts with new information. Enhance customer interactions effortlessly.

When this happens...

New Inbound Call (Instant)
Trigger new event on each incoming call

-

automatically do this!

Update Contact
Add a contact to the root Contacts folder,
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Move Email to Folder
Moves an email to the specified folder in Microsoft Outlook.
Remove Label from Email
Removes a label/category from an email in Microsoft Outlook.
Reply to Email
Reply to an email in Microsoft Outlook.
Send Email
Send an email to one or multiple recipients,
Update Contact
Add a contact to the root Contacts folder,
Find Email
Search for an email in Microsoft Outlook.

About the apps

Learn more about

RingCentral

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Microsoft Outlook

= Perfect Match

With this integration, every incoming call triggers an automatic update of your contacts within Microsoft Outlook. This seamless connection between RingCentral and your contact management system minimizes manual entry, ensuring that your data is always current and accurate. Enhance your customer service experience by having all relevant information at your fingertips, allowing for quicker responses and improved communication.

Popular App Usecases

Efficient Call Issue Tracking
Instantly link call recordings to issue watchers.
Streamline Issue Updates via Call
Automatically sync call events to issue updates for swift resolutions.
Instant Issue Retrieval from Outbound
Streamline issue tracking from outbound messages seamlessly.
Instant Ticket Retrieval
Instantly retrieve tickets from outbound messages.
Streamline Support Ticket Updates
Instantly update tickets upon outbound messages.
Seamless Contact Creation
Automatically create contacts from outbound messages.
Streamlined Call-Based Task Management
Automatically create tasks from your outbound calls seamlessly.
Automate Contact Updates
Ensure contacts are always up-to-date after calls.
Automated Ticket Updates
Streamline ticket updates for missed calls instantly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.