Transform customer calls into actionable insights. Update issues seamlessly in real-time. Enhance support efficiency effortlessly.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating Ringcentral with Jira allows organizations to automate the issue management process triggered by new inbound calls. This setup enhances communication between support and technical teams, facilitating quicker resolutions. When a call comes in, the system automatically updates relevant issues in Jira, ensuring that no critical information or context is lost, thus streamlining workflows and significantly reducing manual tasks.
