Streamlined Call-Based Updates

Transform customer calls into actionable updates. Automatically rename items with every call. Enhance efficiency in real-time support.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Update Item Name

Update an item's name.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Create Board

Creates a new board.

Create Column

Creates a column.

Create Group

Creates a new group in a specific board.

Create Item

Creates an item.

Create Subitem

Creates a subitem.

Create an Update

Creates a new update.

Get Column Values

Return values of specific column(s) for a board item.

Get Items By Column Value

Searches a column for items matching a value.

Update Column Values

Update multiple column values of an item.

About the apps

Learn more about

RingCentral

and

monday

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

monday

monday.com is essential for support teams, streamlining project management and improving customer communication and service delivery.

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Why

RingCentral

+

monday

= Perfect Match

Integrating RingCentral with Monday allows businesses to automate the renaming of items based on incoming calls. Each new call triggers an event that seamlessly updates item names, saving valuable time and reducing the risk of manual errors. This integration not only accelerates response times but also improves overall workflow efficiency, enabling teams to focus on higher-value tasks. With this automation, organizations can ensure that their customer support efforts are both timely and effective, driving better customer satisfaction.