Streamlined Call-Based Updates

Transform customer calls into actionable updates. Automatically rename items with every call. Enhance efficiency in real-time support.

When this happens...

New Inbound Call (Instant)

Trigger new event on each incoming call

automatically do this!

Update Item Name

Update an item's name.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Update Item Name

Update an item's name.

Update Column Values

Update multiple column values of an item.

About the apps

Learn more about

RingCentral

and

monday

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

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About

monday

monday.com is essential for support teams, streamlining project management and improving customer communication and service delivery.

Similar integrations

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Why

RingCentral

+

monday

= Perfect Match

Integrating RingCentral with Monday allows businesses to automate the renaming of items based on incoming calls. Each new call triggers an event that seamlessly updates item names, saving valuable time and reducing the risk of manual errors. This integration not only accelerates response times but also improves overall workflow efficiency, enabling teams to focus on higher-value tasks. With this automation, organizations can ensure that their customer support efforts are both timely and effective, driving better customer satisfaction.