Seamless Ticket Attachment Automation

Automate ticket attachments effortlessly. Enhance your support workflow efficiency. Streamline operations with AI-driven precision.

When this happens...

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

automatically do this!

Add Ticket Attachment

Attaches a file to a ticket.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk allows users to attach files directly to tickets automatically whenever a new inbound message is received. This integration reduces the manual effort involved in updating tickets, ensuring that vital information is always available for support teams. By leveraging AI, businesses can improve response times, enhance customer satisfaction, and maintain better organization in their support workflows.