RingCentral
Zoho Desk

Automate Ticket Comments Efficiently

Streamline your ticketing process. Instantly comment on new messages. Maximize response speed and efficiency.

When this happens...

New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type

-

automatically do this!

Add Ticket Comment
Adds a comment to a ticket.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

By integrating RingCentral with Zoho Desk, businesses can automate ticket comments based on specific inbound messages. This integration boosts operational efficiency by eliminating manual entries and ensuring that support tickets are promptly updated. With real-time insights from inbound communications, support teams can better address customer needs and enhance overall satisfaction, thereby accelerating resolution times and improving service quality.

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