Streamline your customer support. Instantly assign issues based on inbound messages. Enhance resolution times effectively.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira allows teams to improve their workflow significantly. When a new inbound message event occurs, this automation triggers the immediate assignment of issues to designated users within Jira. This streamlining minimizes manual handling and accelerates response times, enabling support teams to focus on resolving customer inquiries quickly and efficiently. By seamlessly connecting communication and task management, businesses can foster better customer experiences and optimize operational efficiency.
