Automate Issue Creation

Streamline your support workflow seamlessly. Instantly convert messages to actionable issues. Elevate your team's efficiency and focus.

When this happens...

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

automatically do this!

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Enhancing customer support is vital for business success. By integrating RingCentral with Jira, every new inbound message can automatically trigger the creation of issues, ensuring that no customer inquiry is overlooked. This automation improves response times, reduces manual entry errors, and allows teams to focus on resolving issues rather than managing them. By leveraging intelligent AI orchestration, businesses can transform their support experience and drive customer satisfaction.