Instantly respond to customer inquiries. Enhance your team's efficiency with seamless integration. Transform your support workflow effortlessly.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira through the new inbound message event streamlines the process of managing customer support queries. When a new message arrives, it triggers an automatic listing of all comments related to the corresponding issue, allowing support teams to quickly access historical context and engage effectively. This ensures that no message goes unattended and empowers your agents to resolve issues faster, enhancing overall customer satisfaction and operational efficiency.
