Enhance responsiveness to customer queries. Efficiently track and address incoming issues. Streamline support workflows with precision.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira allows you to automatically trigger searches for issues whenever a new inbound message event occurs. This powerful connection streamlines the support workflow by leveraging JQL to efficiently locate relevant issues based on the message content. Reducing the time spent on manual searches enables customer support teams to resolve queries faster, improving overall customer satisfaction and operational efficiency.
