Streamline your customer support workflow. Instantly add attachments from SMS. Enhance issue resolution speed.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira not only simplifies the process of issue management but also ensures that critical attachments are added promptly in response to customer inquiries. Every incoming SMS can trigger a seamless action, allowing support teams to focus on resolving issues faster without the need for manual file handling. This automation amplifies productivity, reduces errors, and transforms the way teams manage customer support interactions.
