Effortlessly manage inbound SMS. Connect messaging with your issue tracker. Enhance productivity through automation.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating your SMS communications with issue tracking systems like Jira allows for seamless management of customer inquiries. By automatically adding attachments from new inbound SMS to existing issues, teams can ensure all relevant information is readily available for resolution. This automation reduces manual data entry, speeds up response times, and ultimately leads to improved customer satisfaction. Embrace this integration to elevate your support workflow and make the most out of every customer interaction.
