RingCentral
Jira

Streamlined SMS Issue Attachments

Effortlessly manage inbound SMS. Connect messaging with your issue tracker. Enhance productivity through automation.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

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automatically do this!

Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating your SMS communications with issue tracking systems like Jira allows for seamless management of customer inquiries. By automatically adding attachments from new inbound SMS to existing issues, teams can ensure all relevant information is readily available for resolution. This automation reduces manual data entry, speeds up response times, and ultimately leads to improved customer satisfaction. Embrace this integration to elevate your support workflow and make the most out of every customer interaction.

Popular App Usecases

Missed Calls to Tasks
Transform missed calls into tasks for swift follow-up.
Quick Resolution for Missed Calls
Transform missed calls into issue resolutions efficiently.
Transform Missed Calls into Tasks
Automatically create tasks from missed calls.
Transform Missed Calls into Tasks
Turn missed calls into tasks without lifting a finger.
Efficiently Manage Incoming SMS
Transform incoming messages into actionable contacts seamlessly.
Automate SMS to Task Creation
Transform incoming messages into tasks seamlessly.
Instant SMS Customer Lookup
Access customer details immediately upon receiving an SMS.
Instantly Source Contact Info
Quickly find contacts with incoming SMS inquiries.
Instant SMS Contact Update
Automatic contact updates triggered by new SMS messages.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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