Instantly connect incoming SMS to issue tracking. Enhance visibility by adding watchers effortlessly. Improve response times and team collaboration.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating SMS with issue tracking allows teams to stay updated in real-time. Each incoming message can trigger the addition of relevant watchers to an issue, ensuring that the right team members are informed and can respond quickly. This workflow not only enhances communication but also significantly reduces manual intervention, allowing for a more efficient resolution process. With fewer delays, teams can increase their ability to handle customer inquiries and improve overall service satisfaction.
