Efficiently organize incoming messages. Leverage AI to streamline support operations. Enhance customer experience through quick responses.
When this happens...
-
automatically do this!
Learn more about
RingCentral
and
Azure OpenAI
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Azure OpenAI offers advanced language models and generative AI, empowering businesses with robust AI capabilities for diverse applications.
By integrating RingCentral with Azure OpenAI, organizations can automate the categorization of incoming SMS messages. This allows customer support teams to quickly identify and address inquiries based on their specific categories, enhancing responsiveness and efficiency. The reduction in manual sorting means agents can focus on high-priority tasks, ultimately improving customer satisfaction and operational productivity.
