RingCentral
OpenAI (ChatGPT)

SMS Categorization via AI

Streamline incoming SMS processing. Leverage AI to sort messages. Enhance responsiveness and efficiency.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Summarize
Summarizes text using the OpenAI API.
Analyze Image Content
Send a message or question about an image and receive a response.
Cancel Run (Assistants)
Cancels a run that is in progress.
Chat using File Search
Chat with your files knowledge base (vector stores).
Chat using Functions
Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions.
Chat with Assistant
Sends a message and generates a response, storing the message history for a continuous conversation.
Chat using Web Search
Chat using the web search tool.
Chat With Responses API
Send a chat via the Responses API, mixing built-in tools and MCP server tools.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

Similar integrations
No items found.

Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Efficiently managing incoming SMS is crucial for modern businesses. By automatically classifying SMS messages into relevant categories, organizations can prioritize responses, route inquiries to the right teams, and enhance customer satisfaction. The integration between RingCentral and OpenAI's ChatGPT facilitates this process, allowing teams to leverage AI capabilities to sort and manage communications swiftly, reducing manual interventions and improving overall operational efficiency.

Popular App Usecases

Missed Calls to Tasks
Transform missed calls into tasks for swift follow-up.
Quick Resolution for Missed Calls
Transform missed calls into issue resolutions efficiently.
Transform Missed Calls into Tasks
Automatically create tasks from missed calls.
Transform Missed Calls into Tasks
Turn missed calls into tasks without lifting a finger.
Efficiently Manage Incoming SMS
Transform incoming messages into actionable contacts seamlessly.
Automate SMS to Task Creation
Transform incoming messages into tasks seamlessly.
Instant SMS Customer Lookup
Access customer details immediately upon receiving an SMS.
Instantly Source Contact Info
Quickly find contacts with incoming SMS inquiries.
Instant SMS Contact Update
Automatic contact updates triggered by new SMS messages.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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