RingCentral
OpenAI (ChatGPT)

SMS Categorization via AI

Streamline incoming SMS processing. Leverage AI to sort messages. Enhance responsiveness and efficiency.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Classify Items into Categories
Classify items into specific categories using the Chat API.
Convert Text to Speech (TTS)
Generates audio from the input text.
Create Batch
Creates and executes a batch from an uploaded file of requests.
Create Assistant
Creates an assistant with a model and instructions.
Create Embeddings
Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms.
Create Fine Tuning Job
Creates a job that fine-tunes a specified model from a given dataset.
Create Image (Dall-E)
Creates an image given a prompt returning a URL to the image.
Create Moderation
Classifies if text is potentially harmful.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Efficiently managing incoming SMS is crucial for modern businesses. By automatically classifying SMS messages into relevant categories, organizations can prioritize responses, route inquiries to the right teams, and enhance customer satisfaction. The integration between RingCentral and OpenAI's ChatGPT facilitates this process, allowing teams to leverage AI capabilities to sort and manage communications swiftly, reducing manual interventions and improving overall operational efficiency.

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