RingCentral
OpenAI (ChatGPT)

SMS Categorization via AI

Streamline incoming SMS processing. Leverage AI to sort messages. Enhance responsiveness and efficiency.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Create Thread (Assistants)
Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant.
Create Transcription
Transcribes audio into the input language.
Create Vector Store File
Create a vector store file.
Create Vector Store
Create a vector store.
Delete File
Deletes a specified file from OpenAI.
Delete Vector Store File
Deletes a vector store file.
Delete Vector Store
Delete a vector store.
List Files
Returns a list of files that belong to the user's organization.
List Messages (Assistants)
Lists the messages for a given thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

Similar integrations
No items found.

Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Efficiently managing incoming SMS is crucial for modern businesses. By automatically classifying SMS messages into relevant categories, organizations can prioritize responses, route inquiries to the right teams, and enhance customer satisfaction. The integration between RingCentral and OpenAI's ChatGPT facilitates this process, allowing teams to leverage AI capabilities to sort and manage communications swiftly, reducing manual interventions and improving overall operational efficiency.

Popular App Usecases

Missed Calls to Tasks
Transform missed calls into tasks for swift follow-up.
Quick Resolution for Missed Calls
Transform missed calls into issue resolutions efficiently.
Transform Missed Calls into Tasks
Automatically create tasks from missed calls.
Transform Missed Calls into Tasks
Turn missed calls into tasks without lifting a finger.
Efficiently Manage Incoming SMS
Transform incoming messages into actionable contacts seamlessly.
Automate SMS to Task Creation
Transform incoming messages into tasks seamlessly.
Instant SMS Customer Lookup
Access customer details immediately upon receiving an SMS.
Instantly Source Contact Info
Quickly find contacts with incoming SMS inquiries.
Instant SMS Contact Update
Automatic contact updates triggered by new SMS messages.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.