SMS Categorization via AI

Streamline incoming SMS processing. Leverage AI to sort messages. Enhance responsiveness and efficiency.

When this happens...

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

List Run Steps (Assistants)

Returns a list of run steps belonging to a run.

List Runs (Assistants)

Returns a list of runs belonging to a thread.

Modify an Assistant

Modifies an existing OpenAI assistant.

List Vector Stores

Returns a list of vector stores.

Retrieve File Content

Retrieves the contents of the specified file.

Retrieve File

Retrieves a specific file from OpenAI.

List Vector Store Files

Returns a list of vector store file.

Retrieve Run Step (Assistants)

Retrieve a specific run step in a thread.

Retrieve Run (Assistants)

Retrieves a specific run within a thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Efficiently managing incoming SMS is crucial for modern businesses. By automatically classifying SMS messages into relevant categories, organizations can prioritize responses, route inquiries to the right teams, and enhance customer satisfaction. The integration between RingCentral and OpenAI's ChatGPT facilitates this process, allowing teams to leverage AI capabilities to sort and manage communications swiftly, reducing manual interventions and improving overall operational efficiency.