RingCentral
OpenAI (ChatGPT)

SMS Categorization via AI

Streamline incoming SMS processing. Leverage AI to sort messages. Enhance responsiveness and efficiency.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Retrieve Vector Store File
Retrieve a vector store file.
Retrieve Vector Store
Retrieve a vector store.
Create Completion (Send Prompt)
OpenAI recommends using the **Chat** action for the latest `gpt-3.5-turbo` API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older `/completions` API.
Submit Tool Outputs to Run (Assistants)
Submits tool outputs to a run that requires action.
Summarize Text
Summarizes text using the Chat API.
Translate Text (Whisper)
Translate text from one language to another using the Chat API.
Upload File
Upload a file that can be used across various endpoints/features. The size of individual files can be a maximum of 512mb.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Efficiently managing incoming SMS is crucial for modern businesses. By automatically classifying SMS messages into relevant categories, organizations can prioritize responses, route inquiries to the right teams, and enhance customer satisfaction. The integration between RingCentral and OpenAI's ChatGPT facilitates this process, allowing teams to leverage AI capabilities to sort and manage communications swiftly, reducing manual interventions and improving overall operational efficiency.

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