RingCentral
Jira

Instant SMS to Issue Creation

Transform incoming SMS into actionable tasks. Streamline your support workflow effortlessly. Elevate your team's efficiency with smart automation.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows businesses to automatically generate issues from incoming SMS messages. This process eliminates the need for manual data entry and enhances response times, enabling teams to focus on resolving customer inquiries effectively. By automating the transition from communication to task management, organizations can significantly improve their operational efficiency and maintain high levels of customer satisfaction.

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