RingCentral
monday

Automate SMS to Task Creation

Streamline SMS responses into actionable tasks. Improve response efficiency and tracking. Connect customer inquiries directly to your workflow.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Create Item
Creates an item.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Create Board
Creates a new board.
Create Column
Creates a column.
Create Group
Creates a new group in a specific board.
Create Subitem
Creates a subitem.
Create Item
Creates an item.
Create an Update
Creates a new update.
Get Column Values
Return values of specific column(s) for a board item.
Get Items By Column Value
Searches a column for items matching a value.
Update Item Name
Update an item's name.

About the apps

Learn more about

RingCentral

and

monday

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

monday

monday.com is essential for support teams, streamlining project management and improving customer communication and service delivery.

Similar integrations
No items found.

Why

RingCentral

+

monday

= Perfect Match

Integrating RingCentral with Monday facilitates a smooth transition from customer inquiries to actionable items. Each incoming SMS triggers the creation of a new task, ensuring that every customer request is addressed promptly. This automation reduces manual workload and enhances overall productivity, allowing teams to focus on critical support issues while maintaining high service levels.

Popular App Usecases

Streamline Outbound Messaging Tasks
Optimize communication by automating contact management.
Streamlined Outbound Calls
Seamlessly connect calls with your contact database.
Generate Leads from Outbound Messages
Automatically create leads from outbound messages.
Efficient Customer Updates
Streamline customer updates from calls efficiently.
Automate Contact Deletion
Automatically delete contacts after outbound calls.
Streamline Outbound Call Notifications
Instantly add users to issue watchers during outbound calls.
Update Contacts for Missed Calls
Stay organized by updating contacts after missed calls.
Efficient Call Follow-Up
Automatically generate follow-up tasks for missed calls.
Automate Missed Call Follow-ups
Convert missed calls into tasks effortlessly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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