RingCentral
monday

Automate SMS to Task Creation

Streamline SMS responses into actionable tasks. Improve response efficiency and tracking. Connect customer inquiries directly to your workflow.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Create Item
Creates an item.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Item Name
Update an item's name.
Update Column Values
Update multiple column values of an item.

About the apps

Learn more about

RingCentral

and

monday

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

monday

monday.com is essential for support teams, streamlining project management and improving customer communication and service delivery.

Similar integrations
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Why

RingCentral

+

monday

= Perfect Match

Integrating RingCentral with Monday facilitates a smooth transition from customer inquiries to actionable items. Each incoming SMS triggers the creation of a new task, ensuring that every customer request is addressed promptly. This automation reduces manual workload and enhances overall productivity, allowing teams to focus on critical support issues while maintaining high service levels.

Built by folks who built