RingCentral
Zoho Desk

Instant SMS Ticket Creation

Streamline ticketing processes effortlessly. Convert inbound SMS into actionable tickets. Enhance customer satisfaction with quick resolutions.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating inbound SMS with your helpdesk allows for swift creation of support tickets, minimizing response times and enhancing customer communication. By automating this process, customer support teams can focus on addressing issues rather than managing inbound messages. This integration ensures that every query is logged and tracked, providing a seamless experience for both customers and support agents.

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