RingCentral
Microsoft Outlook

Instant Contact Discovery

Streamline your contact retrieval process. Each SMS triggers a search for relevant contacts. Enhance efficiency with immediate results.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Find Contacts
Finds contacts with the given search string.
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Explore Triggers and Actions

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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Download Attachment
Downloads an attachment to the /tmp directory.
Add Label to Email
Adds a label/category to an email in Microsoft Outlook.
Approve Workflow
Suspend the workflow until approved by email.
Create Contact
Add a contact to the root Contacts folder,
Create Draft Email
Create a draft email,
Find Contacts
Finds contacts with the given search string.
List Contacts
Get a contact collection from the default contacts folder,
List Folders
Retrieves a list of all folders in Microsoft Outlook.
List Labels
Get all the labels/categories that have been defined for a user.

About the apps

Learn more about

RingCentral

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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Why

RingCentral

+

Microsoft Outlook

= Perfect Match

In today's fast-paced environment, receiving SMS from customers demands immediate action. By integrating RingCentral with Microsoft Outlook, you can automate the process of finding contacts tied to those messages. This seamless connection eliminates manual searching, allowing your support team to respond swiftly and accurately, ultimately enhancing customer satisfaction and operational efficiency.

Popular App Usecases

Instant Customer Creation
Automatically create customers with every incoming call.
Streamline Call Management
Turn every call into a productive subitem for tracking.
Instantly Create New Contacts
Automatically add new contacts with each inbound call.
Seamless Issue Updates
Automatically update issues from RingCentral notifications.
Instant Event Details Retrieval
Connect notifications to calendar events for smooth operations.
Streamline Event-Driven Data Retrieval
Automatically pull data matching specific criteria for quick insights.
Streamline Call Recordings to Issue
Automatically transition issues based on recorded calls.
Streamline Contact Management
Automatically update contacts based on new recordings.
Streamline Task Status Updates
Automate task status retrieval with each new call recording.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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