RingCentral
Jira

Instantly Retrieve Issue Details

Transform SMS inquiries into actionable insights. Quickly access issue details with every message. Streamline support workflows effortlessly.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

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automatically do this!

Get Issue
Gets the details for an issue.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows for seamless transition from customer inquiries to support ticket resolution. Each incoming SMS instantly triggers a retrieval of relevant issue details from Jira, eliminating manual searches and reducing response times. This integration enhances productivity by ensuring your support team can focus on resolving issues rather than hunting for information. With real-time updates, customers receive prompt responses, leading to higher satisfaction rates and improved overall efficiency.

Popular App Usecases

Streamline Inbound Contact Management
Automate contact addition when new messages are received.
Streamline Call Management
Automatically create tasks from incoming calls.
Automate Subitem Creation
Transform inbound calls into actionable tasks in seconds.
Automate Ticket Creation from Calls
Transform calls into tickets automatically for quicker resolutions.
Instant Contact Retrieval
Automatically connect incoming calls with relevant contacts.
Automatically Remove Unwanted Contacts
Efficiently manage your contacts with automated deletions.
Effortless Contact Creation
Automatically create new contacts from inbound calls.
Enhance Ticket Communication
Automate ticket comments based on notifications.
Efficient Call Recording Itemization
Automatically create items from call recordings.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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