Optimize your support workflows efficiently. Instantly act on new SMS messages. Ensure task statuses are always updated.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira allows organizations to enhance their customer support processes. By triggering a task status check upon receiving new SMS, teams can swiftly respond to inquiries while minimizing manual workload. This ensures that agents are always equipped with the latest task information, leading to faster resolutions and higher customer satisfaction.





