Effortlessly bridge SMS and Jira. Capture valuable feedback in real-time. Enhance issue resolution efficiency.
When this happens...
-
automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Leveraging the integration between RingCentral and Jira allows teams to streamline their customer support workflows. When an inbound SMS is received, it triggers a seamless action that compiles all comments associated with the relevant issue in Jira. This not only reduces manual data entry tasks but also ensures that support teams can access real-time information, enhancing the speed of resolution and improving overall customer satisfaction.
