Streamline issue tracking with every message. Enhance problem resolution efficiency. Unleash the power of JQL for smarter support.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating SMS notifications with Jira enhances the speed of issue resolution. By triggering JQL searches with each incoming SMS, support teams can quickly identify relevant issues without switching contexts. This seamless connection reduces manual data entry, allowing for more efficient handling of customer inquiries and fostering a more responsive support workflow.
