RingCentral
Microsoft Outlook

Update Contacts from SMS

Streamline your contact management. Automatically update details from incoming messages. Enhance customer interactions effortlessly.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Update Contact
Add a contact to the root Contacts folder,
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Explore Triggers and Actions

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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Move Email to Folder
Moves an email to the specified folder in Microsoft Outlook.
Remove Label from Email
Removes a label/category from an email in Microsoft Outlook.
Reply to Email
Reply to an email in Microsoft Outlook.
Send Email
Send an email to one or multiple recipients,
Update Contact
Add a contact to the root Contacts folder,
Find Email
Search for an email in Microsoft Outlook.

About the apps

Learn more about

RingCentral

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Microsoft Outlook

= Perfect Match

With the integration of Ringcentral and Microsoft Outlook, every new inbound SMS can trigger an automatic update to your contact list. This high-value automation eliminates the manual entry of contact information, reducing the risk of errors and enhancing the efficiency of customer support workflows. By synchronizing communication and contact management, teams can respond faster to customer inquiries, ultimately improving service quality and client satisfaction.

Popular App Usecases

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Streamline Issue Management
Transform inbound messages into actionable issue transitions.
Rename Items on Incoming Calls
Instantly update item names with every new call received.
Instantly Find Support Tickets
Effortlessly link notifications to ticket searches.
Automate Task Creation Seamlessly
Transform notifications into actionable tasks effortlessly.
Automate Task Creation from Calls
Instantly turn calls into tasks to boost productivity.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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