RingCentral
Zoho Desk

Instant Contact Update via SMS

Transform your customer interactions with seamless updates. Every incoming SMS triggers an immediate contact refresh. Enhance your support efficiency effortlessly.

When this happens...

New Inbound SMS (Instant)
Trigger new event on each incoming SMS

-

automatically do this!

Update Contact
Updates details of an existing contact.
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Explore Triggers and Actions

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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

In today's fast-paced communication landscape, timely and accurate customer information is paramount. By automating updates through incoming SMS, businesses can ensure that their contact details are always current, leading to better customer interactions and enhanced service delivery. This seamless integration not only reduces manual data entry but also streamlines support workflows, allowing teams to focus on resolving issues faster and more effectively.

Popular App Usecases

Streamline Outbound Messaging Tasks
Optimize communication by automating contact management.
Streamlined Outbound Calls
Seamlessly connect calls with your contact database.
Generate Leads from Outbound Messages
Automatically create leads from outbound messages.
Efficient Customer Updates
Streamline customer updates from calls efficiently.
Automate Contact Deletion
Automatically delete contacts after outbound calls.
Streamline Outbound Call Notifications
Instantly add users to issue watchers during outbound calls.
Update Contacts for Missed Calls
Stay organized by updating contacts after missed calls.
Efficient Call Follow-Up
Automatically generate follow-up tasks for missed calls.
Automate Missed Call Follow-ups
Convert missed calls into tasks effortlessly.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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