Jira

Zoho Desk

Streamlined Ticket Updates

Instantly update tickets with new comments. Enhance collaboration across teams. Improve response times effortlessly.

When this happens...

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

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Add Ticket Comment

Adds a comment to a ticket.

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Explore Triggers and Actions

New Issue Updated Event (Instant)

Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Event

Trigger new event when an event with subscribed event source triggered,

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Issue Deleted Event (Instant)

Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

Jira

and

Zoho Desk

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

Jira

+

Zoho Desk

= Perfect Match

Integrating Jira's issue creation with Zoho Desk's ticketing system allows teams to streamline their customer support workflows. When a new issue is logged in Jira, a corresponding comment can be automatically added to an existing ticket in Zoho Desk, ensuring that all relevant details are captured and visible. This integration reduces the manual effort required for updates, allowing support agents to focus on solving customer queries more efficiently, ultimately enhancing customer satisfaction and team productivity.

Popular App Usecases

Sync Deleted Issues to Updates

Automatically update item names with every issue deletion.

Automate Contact Creation from Issues

Instantly generate new contacts when issues arise.

Quickly Identify Contacts

Instantly locate the right contacts for new issues.

Streamline Contact Management

Automatically update contacts when issues are deleted.

Streamline Support Contact Creation

Automatically create contacts from issue updates.

Streamline Task Management

Automatically generate subitems when issues are removed.

Quickly Attach Files to Tickets

Instantly attach files to tickets upon issue creation.

Automate Event Creation Seamlessly

Synchronize events between project management and calendar tools.

Optimize Customer Issue Resolution

Instantly search for customers upon issue updates.

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