Jira
Zoho Desk

Automate Contact Discovery

Streamline your issue resolution process. Instantly find relevant contacts upon new issue creation. Enhance customer support efficiency with automated workflows.

When this happens...

New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

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automatically do this!

Find Contact
Searches for contacts in your help desk portal.
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Explore Triggers and Actions

Triggers
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Actions
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New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Jira

and

Zoho Desk

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

Jira

+

Zoho Desk

= Perfect Match

Integrating Jira with Zoho Desk optimizes customer support by transitioning from manual to automated workflows. Once a new issue is registered in Jira, the integration instantly searches for corresponding contacts in Zoho Desk. This results in faster response times and improved resolution rates, allowing support teams to focus more on customer satisfaction rather than administrative tasks.

Popular App Usecases

Sync Deleted Issues to Updates
Automatically update item names with every issue deletion.
Automate Contact Creation from Issues
Instantly generate new contacts when issues arise.
Quickly Identify Contacts
Instantly locate the right contacts for new issues.
Streamline Contact Management
Automatically update contacts when issues are deleted.
Streamline Support Contact Creation
Automatically create contacts from issue updates.
Streamline Task Management
Automatically generate subitems when issues are removed.
Quickly Attach Files to Tickets
Instantly attach files to tickets upon issue creation.
Automate Event Creation Seamlessly
Synchronize events between project management and calendar tools.
Optimize Customer Issue Resolution
Instantly search for customers upon issue updates.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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