Jira
Freshservice

Retrieve Tickets on Deletion

Stay informed when issues are removed. Instantly retrieve relevant ticket information. Enhance your support efficiency with streamlined processes.

When this happens...

New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

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automatically do this!

Get Ticket
Get a ticket by ID.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
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0
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Actions
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New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Jira

and

Freshservice

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
No items found.

Why

Jira

+

Freshservice

= Perfect Match

Integrating Jira with Freshservice through this automation allows your team to stay agile and informed. Whenever an issue is deleted in Jira, this setup triggers the retrieval of the associated ticket, preventing loss of context and ensuring that your support team has the necessary information at their fingertips. This high-value automation reduces manual checks and enhances resolution speed, ultimately improving your customer support workflows.

Popular App Usecases

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Fetch Customer Post-Issue Deletion
Instantly access customer details when an issue is removed.
Seamless Contact Update Automation
Automatically refresh contact details upon issue deletion.
Automate Task Creation on Deletion
Automatically create tasks when a Jira issue is deleted.
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Automatically create contacts when issues are deleted.
Streamlined Ticket Updates
Automatically comment on tickets when issues are deleted.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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