Jira
Zoho Desk

Comment on Updated Jira Issues

Streamline your support communication. Enhance ticket resolution with instant updates. Keep your team informed effortlessly.

When this happens...

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

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automatically do this!

Add Ticket Comment
Adds a comment to a ticket.

Explore Triggers and Actions

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Jira

and

Zoho Desk

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Jira

+

Zoho Desk

= Perfect Match

Integrating Jira with Zoho Desk allows teams to foster seamless communication when issues are modified. By triggering a comment addition whenever an issue is updated in Jira, support agents are kept in the loop with essential information without manual input. This automation not only mitigates the potential for miscommunication but also accelerates resolution times, allowing for a more efficient support workflow and improved customer satisfaction. Such integration is vital for teams aiming to optimize their performance and responsiveness.

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