Enhance your support workflow. Automatically classify issues upon updates. Boost efficiency and reduce manual tasks.
When this happens...
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automatically do this!
Learn more about
Jira
and
Azure OpenAI
, and how they work together to automate your workflows.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Azure OpenAI offers advanced language models and generative AI, empowering businesses with robust AI capabilities for diverse applications.
Efficient categorization is essential for effective customer support and issue management. By leveraging the New Issue Updated Event from Jira, teams can instantly trigger a classification process using Azure OpenAI. This integration not only minimizes manual effort but also ensures that issues are sorted into appropriate categories, leading to faster resolutions and improved customer satisfaction.





