Jira
OpenAI (ChatGPT)

Automate Issue Classification

Enhance support efficiency with AI. Instantly classify updated issues. Streamline your workflows effortlessly.

When this happens...

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

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automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Summarize
Summarizes text using the OpenAI API.
Analyze Image Content
Send a message or question about an image and receive a response.
Cancel Run (Assistants)
Cancels a run that is in progress.
Chat using File Search
Chat with your files knowledge base (vector stores).
Chat using Functions
Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions.
Chat with Assistant
Sends a message and generates a response, storing the message history for a continuous conversation.
Chat using Web Search
Chat using the web search tool.
Chat With Responses API
Send a chat via the Responses API, mixing built-in tools and MCP server tools.

About the apps

Learn more about

Jira

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

Similar integrations
No items found.

Why

Jira

+

OpenAI (ChatGPT)

= Perfect Match

Integrating Jira with OpenAI ChatGPT empowers teams to automate the classification of issues as they are updated. By utilizing real-time triggers from Jira, users can ensure that each issue is directed to the appropriate category based on its content. This seamless workflow minimizes manual intervention, speeds up response times, and enhances the overall customer support experience, allowing teams to focus on solving issues rather than organizing them.

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